Paulette M.
Shipping takes too long to arrive. No tracking information provided that you can use in the United States once your package arrives. The merchandise is useless. It is too big and then you have no time allowed to return because once it is finally arrives the return time is too late to send back
She E.
Blaze fit really weird.. top part is too big and vest is too small
Rochell W.
I ordered a jacket that was too large and was offered the chance to reorder in a different size, paying only for shipping. However, I never received the replacement. Since moving, I’ve had no way to contact Urban Revivo. While the clothes seem nice, the return and exchange process has been frustrating. Also, it looks like the lost jacket might have been the same size as the original.
Dissatisified Customer
Loni C.
Amazing quality pieces
Saundra K.
Beautiful blazer I love it so much
S M.
They may have nice clothes but better off ordering is Alibaba! DH Gate etc. As others have stated! Service is absolutely horrible and NOT at all competent! I PAID s hefty amount to return and NEVER received a refund! I would not order from this place again!! Don’t care how nice the clothes are!!
Consuelo F.
I ordered a size too small initially, but then I went up a size. I love it; it is very sophisticated.
Christina B.
Got the jacket, too big and NO VEST!!!!!! I have already dealt with A RETURN THAT TOOK WEEKS TO GET APPROVED AND THEN A SMALL FORTUNE TO PAY FOR THE SHIPPING TO ASIA! A TOTAL PAIN AND NIGHTMARE. HOW LONG AM i GOING TO DEAL WITH THEM BELIEVEING THEY NEVER EVEN SHIPPED ME THE VEST NOW????? HORRIBLE EXPERIENCE AND DEFIFNITLEY NOT WORTH SHOPPING HERE!!!
Tia R.
Sizing is a bit odd. The vest seems to fit true to size but the blazer is somewhat oversized! Please make sure you order your right size! I returned my item! I haven’t received any communication back or a refund! Been trying to communicate with them for over a month!! Their customer service is horrible!! Clothing is nice, customer service not so much!!
Yolonda N.
I love this item, but the jacket fits perfectly and the sleeveless vest is too small ♀️
Claudia R.
The customer service and return policy is horrible avoid the headache and order else where the products are not worth the drama
Edilportale aura L.
Hi, the crop blazer was fine, just oversize as stated, too bad the waistcoat is not an L, it is extremely small.
Candace D.
I have returned the merchandise which did not fit correctly was told to return over 3-4 weeks ago plus paid shipping, I have sent several emails requesting status, no response.
This is a reparable company who cannot even give me status!
All want my refund.
Audrey S.
The fit was strange…. I vest was small and the crop jacket huge! Unhappy with purchase.
Robyn K.
WEIRD FIT. JACKET TOP WAY TOO BIG BUT THE VEST SNUG. QUALITY OF MATERIAL OK BUT THE FIT WAS BIZARRE. WAS REALLY LOOKING FORWARD TO THIS JACKET. BASED ON 3 PURCHASES WHICH ALL HAD TO BE RETURNED DUE TO WEIRD AND INCONSISTENT FIT I WILL NOT BE RETURNING AS A CUSTOMER
Marcia G.
Ordered the largest size and the vest fit like a US 10 and the cropped blazer like a US 14. From purchase to refund is taking 2 months after returning it within 4 days. I had to remind them that my order had been received and signed for on November 27th. It's December 24th and still waiting for the refund. Terrible customer service. Never again.
Delis K.
The jacket was nice however I thought vest was attached to blazer but it was separate. It ran large although i am a medium the blazer part fit like Large while the vest fitted like a Small so it was quite oddly fitted. Material wasn't the greatest.
