Vonnelle J.
It's not fitting me yet..But it will have me working more in the gym .. so I will not be returning it ..
Danielle W.
Client has to pay for the return and no label
Robin R.
Cost Too much to return
Helen W.
I love the top overall but the tops is smaller in the waist …. unable to close the last button at the waist.
Branka B.
The shirt is beautiful, good quality and well made. I only give it a 4 star because I read the reviews and ordered one size up, instead of my regular size. Now I got huge shirt that I need to return. I wish I ordered my size
Brittany J.
Stunning top but runs small! I have a rectangle body shape so went up 2 sizes to be safe.
Melanie R.
I got this in the XL but I was having problems with buttoning at first. Please size up if you have a bigger chest. Overall, great quality.
Cindy
Sizing is way off on the shirt. Iam a 4-6 and needed a large. I had to return the medium and get a large and it is still snug. However the quality is great. The other items I purchased were great. Shipping takes a while too.
Hope H.
I am new to UR, but I LOVE the quality & clothing! I love the service as well.
Lotonia D.
Shirt was longer than I expected . I’m 5’ 6”
MAMYLIZ Z.
Looooove it ! But it sizes toosmall
Erica P.
Love it but il unable to button it. I did look at the measurements prior to buying however this piece has no stretch.
Christy M.
Your sizing is very small! I am a normal size 2 or 4 and the Medium shirt was so tight I had to have a tailor add fabric.
Bridget H.
I have tried to send my purchase back for a refund and your customer service team is very bad I never received the address even though I asked for it to send back my shirt so I am now a lot of money down and a shirt that is not what I expected
Patricia D.
Absolutely love this denim shirt it is so stylish. You can also wear it as a jacket, it is a lovely dark denim.
Eia W.
Shirt top quality just need a bigger size
Lina C.
Wonderful experience!
Rashele S.
Such a cute fit and good quality items! Fits true to size
Deirdre R.
I really like the shirt I just wish it was sized differently. The body of the shirt runs really small but the sleeves are huge. If I could button the shirt more it would be ok to wear as a jacket because the sleeves are so long and wide but I can’t button the shirt more than 2 buttons
Very disappointed
Kim K.
I love this the quality is amazing and the fit
Takenya M.
Awesome store, I love the fact that you all have very unique pieces. It’s like you guys created complex basics, exuding, extraordinary style.
Traci B.
Shipping is abysmal, but everything else was fine.
shovine f.
Good service and fast
Wendy W.
thanks for great quality
Julie H.
I absolutely love this Urban Revivo Skater Denim Shirt! It looks amazing on and pairs perfectly with the Elastic Waist Mini A-Line Skirt. The combination is stylish and versatile, making it a go-to outfit for any occasion. I just wish the shirt came in more colors because I’d definitely buy them all!
Niena K.
I just purchased more items $600 worth! Love your styles, suits me well.
Patricia B.
The denim shirt and skirt are even cuter in person! The denim shirt is a thick heavy material, great for Fall! I can’t wait until the first cool day to wear. Stay tuned….I’ll be back with photos!
Sandra K.
I love the styles and the quality of clothing from Urban Revivo. I just find that the clothing runs small in the chest area in all the items I've received. I am regularly a Large or XL however I have to order XXXL in your clothing and it's almost too small.
On another note, I LOVE your boots!
Joyce D.
Packaging is bad, the clothes so expensive for the kind of packaging it’s sent in. I was staffed in my mailbox like a mail very very BAD. You guys should look into how you packaged your clothes, it’s not appealing.
Sandea E.
I sent email stating i want to return with no repies
Stephanie G.
This shirt is perfection. Demin in high style! The fabric is very high quality and the fit is amazing. Received several compliments yesterday.
Joann M.
I love it. Will definitely buy again
Debbie A.
It takes forever to receive your order. Once received, I was very dissatisfied with it. The reviews stated you needed to increase to a larger size, but actually a smaller size would have worked.
Unknown S.
Wow!!!! I was planning to order BUT so glad I read the reviews fitst!! I'm gonna save my coins to put towards a more reliable and favorable shopping experience elsewhere!!! So disappointed.
Deirdre J.
Quality is much nicer than expected. Very stylish and classy
Sandra H.
When can I expect my other ordered piece??
Micarlie B.
Shipping is a little too long and also the clothes run small make sure you go a size up. Otherwise, my experience was great and will definitely share the website with my friends.
Roslyn J.
I have reached out 4 times for information about returning this item. The sizing is completely off and no one will answer me about returning this crap. It has been almost a month since I got this shirt. Ignoring my return request has made me tell others to not buy your merchandise. I will try to sell this item on Poshmark in order to get my money back.
Mabel M.
I have returned the item over a month and a half and as of today, I have not received a reply to all my emails requesting my REFUND. Horrible customer service!!!!!
Montez M.
Still waiting for my return credit on the denim shirt
Roslyn J.
I want to return this item because it's too small. I ordered it 3 weeks ago. THIS IS MY 4TH TIME ASKING FOR A RETURN LABEL. I still have not received information for the returns. This poor customer service is making not want to order anything else from this company. THIS IS RIDICULOUS!!!
Sharla H.
ordered this shirt in a medium and it is a size 6. I need to exchange it for a different size but you will not acknowledge my email
Nora T.
Good quality denim but it runs small so I was disappointed
Ebby N.
I was quite disappointed. It ran very small I couldn’t button it.
Vivian S.
Sizing is very off. I’m normally a size 6/8 and I ordered an XL based on reviews. I still could not button this up. Returning the item has also been horrible.
Caroll K.
Beautiful top !!
Beverly U.
I sent both shirts back to your company and shared the tracking info in order to receive a refund. I sent package back on Feb. 22, 2024. I still have not received a refund for the amount of the returned merchandize - $69.41
Stephanie J.
Frustrating Shopping Experience with Urban Revivo: A Cautionary Tale
I loved this top upon seeing it on Karenbritchick's YouTube Channel, but the reality of my shopping experience left me utterly disappointed. From start to (non-existent) finish, this has been an ordeal.
Firstly, let's talk about shipping – or should I say lack thereof. The delivery process was anything but quick, leaving me anxiously awaiting my purchase for what felt like an eternity. When the denim tops finally arrived, my excitement quickly turned to dismay as neither size fit me properly. To add insult to injury, one of the tops was defective, with the XXL somehow smaller than the XL. It was a glaring oversight on Urban Revivo's part that left me questioning the quality control measures in place.
Naturally, I sought recourse by attempting to obtain a refund for one of the tops and an exchange for the other. Little did I know that this would be the beginning of a saga that has stretched on since January. Despite returning both tops promptly, Urban Revivo has yet to honor their end of the transaction. It's now March, and I'm still left empty-handed, both figuratively and literally.
I will give them points for communication, but the amount of time is taking for resolution is nothing short of unacceptable. At this point, it's abundantly clear that Urban Revivo has lost a loyal customer – once I finally resolve this debacle, I'll be taking my business elsewhere.
In conclusion, my experience with Urban Revivo has been nothing short of a nightmare. From a long shipping time, shipping to defective merchandise and an abysmal refund/exchange process, it's safe to say that I won't be returning anytime soon. Save yourself the headache and steer clear of this retailer – trust me, you'll thank me later.
Michelle G.
Nice price with great quality. This is my third purchase of another great choice item. Definitely will purchase again.
Maya K.
I’m always a small/ xs and find it bizarre that I couldn’t button the middle button on this shirt.
Stephanie J.
I ordered 2 of the same top in an XL and XXL. The XXL was smaller than the XL. I placed the order on January 13. I am completely frustrated with Urban Revivio for the following reasons:
- Shipping was not fast. I received the items around January 31
- Again, neither top fit and the larger size was defective, as the XXL was smaller than the XL
- I submitted a return request on January 31
- I received an email on February 2 that provided 3 options, which were very confusing; however, one of the options indicated I could get a new size and not return the old one.
- I initially requested a new size
- I then received a return approval on February 4, which stated the following: Once your return has been received and inspected, we’ll refund the order value to the original payment method. We aim to refund you within 5-7 working days of receiving your returned item.
- I shipped both tops back to the Omaha, NE address which they received on February 9
- A link was provided to provide Urban Revivo a tracking number
- I checked the tracking on February 13, and it indicated my return request had been rejected because they were shipping me another shirt
- I wrote Urban Revivo on February 19, included an image of my receipt, and asked the status of my refund for at least one of the tops if I was to receive a new one.
- I received an email from Urban Revivo on February 20 indicating I would receive my refund
- It is now February 29. I have yet to receive a refund and/or a new top
NEVER AGAIN!
Michelle M.
Sizing runs small. This is the second time I ordered from you. Both times the sizing was too small which meant that I had to return. Both times I had to beg and wrestle to get my refund. Both times you said you had refunded but refund never appeared in my bank so I had to continue to hound you. So poor. I will never return. You can keep your 15% off.
Carol S.
Your XXXL is a US size L. This shirt was approximately 10 inches too small. Across the front, from side to side there was a 10 inch gap from being able to button the shirt. In other online retailers like H&M, ASOS, GAP the XXXL fits a normal US women's 18/20, with a 41 to 43 inch waist. Your shirt will never fit a US XXXL. As you can see in the photos attached, your shirt waist measures 17 inches x 2 = 34 inches. A US 34 inch waist equates to a US size Large or 12/14. I am dissapointed.
Tanek J.
Love the shirt. Unfortunately it is too small. I typically wear a medium and the large is still too small.
GWENDOLYN S.
Loved it but it was to small. I gave it to my friend. The quality was top tier.
Yasmin O.
The quality is awesome but the sizing runs a bit small in my opinion.
Muriel J.
The top us beautiful, fits perfectly and is of the best quality as shown in the advertisement.
Carmen D.
runs small,quick delivery
Tonya J.
This shirt was cut 2 to 3 sizes too small. I’m an 8 and XL was too small. Then they wanted me to pay return shipping for defective merchandise.
Stephanie K.
I absolutely LOVE my shirt! It's so sheek. I can't wait to wear it. & the customer service was outstanding! I put the wrong suite number on my delivery address, which caused my shipment to be returned. Urban Revivo shipped it back to me quickly, for free, with no questions asked. And they were extremely responsive. This was my first experience with Urban Revive. I will definitely shop with them again.
Aisha K.
So, I found out about UR through fashionl vogger Jenee Naylor. She did a fashion edite featuring items from UR. The clothing is fashion forward and very accessible. I purchased several itlems and kept one. All the items that I ordered were great, but for the climate where I live, I could only really wear the denim shirt. The custumer service was great! When I returned the items that I chose not to keep the process was easy and I was issued a refund to my original form of payment. I will defintely be ordering again.
Cherita D.
I’ve always enjoyed my purchases from Urban Revivo! Great quality & style.
Items do take a while to arrive.
Gloria J.
The denim shirt is good quality and looks great however the size runs extremely small. I wear a size US large and I cannot button the shirt and it’s an X-large. You should note in the description that the shirt runs small. I was very disappointed when I put it on.
Tracey W.
I really love this shirt
Sandra K.
The quality of the shirt was great however it runs small so I had to return it. I mailed the shirt back with tracking information however I have not heard anything about my refund. I love the boots that I recieved and I am awaiting another order that I placed however I have not recieved any information as of yet. Order #131037
Joyce J.
Excellent quality and a great fit!
Renee B.
Great quality and beautiful design.
Keisha B.
Very great quality. The buttons are a little snug, but probably not enough to size up.